Return and Refund Policy

RETURN POLICY: 

We only offer returns not exchanges. Merchandise may be returned within 30 days of your purchase for a full refund, not including shipping costs to return the item or original shipping cost. Return shipping costs will be the customers responsibility.

*SALE ITEMS ARE FINAL SALE! 

ALL returned merchandise must be returned unworn, unwashed, with tags still attached and in smoke free condition.

You may return your item (s) via shipping carrier of your choice. Return shipping is solely the customers responsibility. We recommend using a carrier that provides tracking information for your records. 

Once we receive your package we will issue a full refund (not including shipping costs to ship the return item (s) back to us). Please allow up to 

5-7 business days for refunded amount to process through your bank account.

Email lenapearlsboutique@gmail.com to start a return.

Thanks,

Lena Pearls Boutique

You cannot return if:

•  It has been more than 30 days since the original purchase date.
•  If your purchase was on sale 
•  If your purchase was an accessory or jewelry item.
•  If the items you ordered are not in their original unwashed, unworn, & smoke-free condition.
•  If the original tags are not attached.